Dec 162010
 

I recently went back to working as a PR, Marketing, Communications & Promotional Event Consultant; only this time, I took it one step further and decided to form an actual company with two trusted friends and talented PR and marketing pros.

Our new agency, Hip Chameleon PR & Marketing (@HipChameleon), officially launches on 1/11/11 at 11:11 am until 11:11 pm. Why? Because that sounded like a really fun date and time to take advantage of! We’re planning a party and inviting our friends, families and community.

For me, I felt I needed to get into a space between working full time to make someone else’s business dreams happen – and going it completely alone to make my own dreams happen. I had “gone it alone” before and learned that it gets pretty lonely after a while.

I am an entrepreneur, not a loner. I really like people and enjoy working with them. It’s also a good strategy to have at least one other person to bounce ideas off of and engage in the workflow process – otherwise, too much time spent working on projects alone begin to take on the patina of a mad scientist’s isolated thinking. When you work alone all of the time, there’s no one around to tell you that your idea is whacky. Everything looks feasible when sound ideas aren’t weighted to counterbalance the crazy ones. Let’s face it, some ideas are just plain dumb. It helps to have a good friend and/or partner on hand who is willing to gently tell you that you are off your rocker.

Being an entrepreneur is terrifying and thrilling at the same time. No one is going to cut you a paycheck every two weeks just for showing up and doing a reasonably good job. No one pays you to take a bathroom break, a long lunch or a two-week vacation. Sick days result in lost income and business development is necessary, but takes a lot of energy and effort to result in new, paying work.

As an entrepreneur you think twice about signing up for a 3 day conference – even when you believe future potential clients will be there too. The Return on Investment (ROI) is unclear, but what you do know is that it will take funds from your cash reserves and you won’t be chalking up billable client time while you’re sitting in a presentation (unless you are really crafty or downright dishonest). As a corporate employee, being sent to a conference in San Diego is a boondoggle. I always ate well, slept perfectly, enjoyed drinks on the waterfront with colleagues and ran the pier in the morning whenever I was sent to San Diego by my agency. As an entrepreneur, I take the cheap flights, stay in the cheap hotels, work at night so I can bill for some of my time, eat sandwiches and hope I will run into someone I know who will offer to treat me to dinner or drinks on their company’s dime. It doesn’t matter that I can write the conference off on my quarterly taxes; it’s the revenue I have to spend on the front-end that hurts a little.

Despite all of that, the thrilling parts of being an entrepreneur are a much bigger deal for me. I wake up every day excited to cut my own path through the forest. Every “win” is a win for me, my partners and our company. I don’t have a boss telling me what to do or using me to cover his or her own ass when something goes wrong. I take on the clients and projects I most want to engage with, that excite me every day to be working on, and that provide opportunities for me to stretch my skills, my mind and test my courage.

If you are an entrepreneur, or have ever tried to become one, you know that it takes courage to fly solo  - and only slightly less courage to fly with trusted co-pilots. It’s even more challenging a flight when you’re a woman because you often have to prove yourself to clients and prospects for actions that most men are given credit for on the spot – earned or not. Women have to demonstrate they can handle challenging tasks, where men are oftentimes given the benefit of the doubt before they even climb into the cockpit. But that’s ok; having to prove our navigational skills just makes us better pilots.

I’m not what most people would label a feminist. I grew up with a father who treated me like a son most of the time. I was told I could do anything I wanted, as long as I was willing to work hard for it. I was not allowed to make excuses just because I was a “girl.” In fact, my father warned me that I would have to work even harder than boys for some things. I am lucky to have a dad who didn’t treat me like a princess, but even his wisdom couldn’t prepare me for what I would later encounter in the work world as a female.

I have been denied promotions and blatantly told that I didn’t get it because it was “no job for a lady,” (even though I was outselling and outperforming the men doing the same job I was doing). Equally true, I have been offered promotions because I was told that I was attractive and my looks would garner more sales. I won’t lie. I took those promotions and still went out and kicked ass, knowing that my looks might get me in the door – but being a reliable, straightforward, helpful sales rep would increase my sales volumes and earn me valuable referrals.

I took a lot of crap from men over the years and heard my share of sexist comments. Likewise, I endured snarky, catty remarks and blatant sabotage from women peers and bosses who thought I was just a “Kewpie Doll.” I wish I had a nickel for every time I was called that name. But, that was a long time ago and Human Resource laws have come a long way to diminish abusive office behavior and improve working conditions for all. What’s more, as more women have become organizational leaders and shattered the glass ceiling, they have embraced a willingness to mentor younger women up the corporate ladder without fear of being accused of simply promoting “the sisterhood.” That was not the case when I started out in the workforce. It was dog-eat-dog and every woman for herself, if you wanted to get ahead.

I think that I am especially lucky to be in Boulder, Colorado at this stage in my life and career. There is such a strong sense of community here – especially among entrepreneurs and start-ups. I’ve never witnessed so many people who so unselfishly give away advice, contacts, referrals, work product and offer help and resources (expecting that what comes around goes around). But in order to be showered with support for your ideas, you have to be authentic in how you approach people in this community. Boulder folks quickly sniff out a phony or con artist. I know that probably sound corny, but it’s true. If you show up for a networking event and only come there to hock your wares and promote yourself, you may as well have shown up wearing a baby seal fur coat and announce that you clubbed it yourself (most Boulderites will stone you for that). Okay, maybe it’s not quite as bad as that, but you will get labeled a “snake oil salesman” pretty quickly if you don’t embrace a collaborative and candid approach to the local “meet and greet” events. Soon, no one will take your phone call and you’ll be shunned on Twitter by your nearest neighbors. Fortunately, a sincere mea culpa brings forgiveness and second chances here.

The [i4c] Campaign (@i4cCampaign), which hails from Boulder, is deeply committed to supporting and honoring entrepreneurs. In fact, it was being tagged on Twitter by my friends at [i4c]Campaign to view the video below that drove me to write this post. As a woman entrepreneur, I found this presentation inspirational and encouraging. I hope you will too. I invite you to check out the [i4c}Campaign’s website and connect with the good people there: http://www.i4ccampaign.com/

Namaste,

Kat

Nov 302010
 

From Advertising Age: Why Tommy Hilfiger Boosted Ad Budget by 60%, Aired First Branded TV Spot Since 2005 – Advertising Age – CMO Strategy.

Avery Baker, Exec. VP of Global Marketing & Communications for Tommy Hilfiger: “Print is the backbone of our plans on an ongoing basis, but in addition, we’ve really stepped up our activity in the digital space. We think the combination of that with TV is essential. The two really need to work in tandem. Already, for example, on Facebook, on Twitter, on our own site, the Hilfigers have been engaging with fans on a frequent basis. We actually saw in one month our fan base grow by 25% on Facebook, once we started to feature these family members as an active part of the brand experience. We think the more we can push this campaign out in traditional media, the more we can pull consumers in to engage with the family and with the brand in social media and the digital world.

Meet the Hilfigers is a smart, multi-channel, multi-disciplinary marketing campaign developed  to engage customers in the lives of fictional characters – never mind that most of us don’t come from such an astonishingly good-looking and well-dressed family!

The campaign aligns social media with print and TV advertising to generate a sense that this “family” wants to meet us and educate us on having some wholesome family fun – and look good doing it. Of course, the next step after seeing the TV or web promo is to adopt the style of your favorite Hilfiger family member and buy exactly what he or she is wearing. From the Hilfiger website you can select any of 15 family members, click on that person’s name and see what outfit s/he is sporting in the ad and order the coordinating pieces right there. You don’t even have to think. Just buy what Jacqueline., Or “Jax” to her friends, is wearing and you can look just as fashionable.

Tommy Hilfiger has covered most of the bases to make buying easy. If you’re stuck on a commuter train without your laptop, there’s an iPhone app for you as well. The only real flaw that I found was when I selected “meet the Hilfigers” individually and see their stories, which read like Peyton Place, I could not click on Jacqueline and be taken to her wardrobe. I had to go searching through Hilfiger’s online merchandise catalog for the great, cable knit cowl neck sweater she is wearing in the video (I made it easier for you with a link). Hilfiger needs to make it as easy as possible for a potential buyer to make the purchase their ad campaign is driving you to desire.

I would also advise Hilfiger to utilize the Hilfiger family actors as models in their online catalog wearing the outfits they are promoting in the commercials. This would allow customers to connect one more time to the characters that Helfiger created.

Cross-pollination among branding venues is primary to a successful marketing campaign.

Happy December to all of you!

Kat

Nov 222010
 

New mothers are a target sales demographic and, overall, they spend a lot of time on the web (since they are a captive audience while their children nap and they have no where else to go).

We’ve all heard or read the term Mommy Bloggers-  and they are a force to be reckoned with.

In doing some client social media marketing research, I have discovered that many of the most entertaining, informative and useful blogs on the web derive from mothers who have made blogging a regular part of their daily lives. They share everything from recipes and money saving tips to information on childhood illnesses and postpartum depression – and those are just the “mom” categories I’ve discovered. I have enjoyed reading self-described mom bloggers who are also gifted artists, photographers, eBay Power Sellers, craftswomen and shrewd business women who gave up the corporate life to work from home and raise their children…sans the nanny.

In my public relations work with bloggers, I advise clients not to sell blogging moms short for what they can contribute to sales, marketing and promoting brands. Many a mom blogger I’ve come across holds an advanced degree, has written a book or two, advises large overseas corporations via Skype conferencing and would handily kill a snake in her kitchen with her Hanna Andersson clog, while stirring the spaghetti sauce and bouncing her baby on her hip.

Moms are great at sharing information with anyone who will listen. Actually, lots of women fall into that characterization – whether they have children or not. What is unique about the mom bloggers is that they are spending a good deal of time communicating with each other, friends and family via the social web.

Here’s a breakdown from eMarketer.com:

Read more in this timely article: Understanding How New Moms Share – eMarketer.

Nov 152010
 

Social marketing is growing up: Not only have activity levels across social communities risen, but the number of brands now applying more focused and disciplined approaches to their social media communities has increased significantly over the past year, according to a study by ComBlu.

Among four defined stages of social media participation, nearly one-third of brands (25 out of the 78 studied) have a cohesive strategy for social engagement, compared with 20% who did so a year earlier. Such brands have a solid social media approach, with multiple activities rolling into a single online experience, according to the study.”

Read more: Got Social Strategy? One-Third of Brands Do : MarketingProfs.

Oct 082010
 

Recently, as I strolled through Boulder’s outdoor 29th Street mall looking for a birthday gift, I passed a window display at Sunglass Hut announcing a contest to hire the company’s full time national blogger.

According to their website promotion, the contest winner will receive a $100,000 salary plus $1000 per month “styling allowance,” as well as a “fully furnished” Manhattan apartment and VIP passes to NYC, Milan and London fashion shows.

Sign me up! I thought as I debated about walking into the store.

The contest kicked-off on October 1, 2010 and ends October 27th. By December the top ten finalists compete in a “blog-off” that runs through December 31st and on January 1, 2011 the lucky winner is announced.

I love my job with Metzger Associates, but I can only imagine how cool it would be to live in Manhattan and blog all day long about fashion and attend the world’s best annual fashion shows. The only thing better would be if the contest also provided a car and driver (it is Manhattan, after all).

Sunglass Hut has just launched one of the most creative national PR campaigns I have seen in a long time (save the Old Spice dude). What’s more, this campaign is an inspired way to hire a pro blogger and score the best of the best. However, if they give the position to that 14 year old fashion-blogging wiz, I will be writing another post on the resulting ridiculousness of their decision. She’s cute and all, but c’mon, she’s no Anna Wintour.

Through their contest entries and PR & marketing campaign, Sunglass Hut will likely get a lot of attention among the nation’s fashion bloggers and wannabes. There’s nothing better than free promotion, especially when multiple bloggers – who have hundreds of thousands of regular readers each – are enthusiastically writing good things about your company. Throwing up a few posters in store windows and generating web landing pages are inexpensive marketing gambles, given the national attention this campaign could (and should) generate. It’s an enterprising use of the exponential value the fashion blogging community offers – especially among women bloggers, who naturally like to share every unique idea in our heads with our readers.

Besides using the otherwise mundane task of hiring as a marketing and PR campaign, Sunglass Hut also signals how hip the company is by directing this campaign at the socially tuned-in blogging community. They aren’t announcing the hire of a corporate copywriter or executive assistant. They are looking for a fashion and social media-savvy expert communicator. It’s brilliant!

Note: Dear Sunglasses Hut, Will it help my entry if I mention that I just purchased a great pair of Dolce & Gabbana shades from your Boulder store?

Kat May
PR & Marketing Specialist
Fashionista & Blogger

This post first appeared on the Metzger Associates Blog
Sep 092010
 

We’ve been enduring a wildfire here in Boulder, CO that has ravaged our beautiful Fourmile Canyon and taken with it 135 homes, countless trees, shrubs and wildflowers, to date.

The fire is not out yet, but a welcome rain fell yesterday afternoon that helped firefighters battle the blaze and squelched the ugly smoke that’s been filling our lungs and stinging our eyes.

Patio dining, which we Boulderites love, has become a health risk. Schools have curtailed outdoor programs and sports until the air quality improves. We are living in a valley, after all, and the smoke just settles in.

Still, as much as a nice breeze would disperse the smoke, the winds are what drove the fire rapidly through the canyon in the first place. So, this outdoor-loving community is mostly staying indoors – watching the Slurry Bombers circle our community before they dive into the canyon and drop bright orange fire retardant on the flames below.

Everyone here knows someone who has either lost their home or been driven out of their community, not knowing if they will find their home standing when they are allowed to return. People are searching the Boulder Humane Society for their pets, hoping that they were picked up by firefighters and rescue teams.

The social media networks have played an enormous role in connecting people to services and a Twitter hashtag #boulderfire quickly went up to provide instant information to fire victims and the community (read a great post on social media’s impact during this tragedy). Now mainstream media are using the #boulderfire hashtag to further connect people to news updates and help them find relief services.

My contribution to all of this (besides household goods, clothes and offering my home to friends) is this image, shot late in the day yesterday. The smoke and ash was illuminated by sun and rain to create a magnificent double rainbow that could be seen arching over the entire County of Boulder.

Even in bleak moments, rainbows happen.

Namaste,

Kat

Aug 042010
 

A good read for Marketers, CMOs and CEOs this morning from the Harvard Business Review’s “The Conversation” blog…

Fire Your Marketing Manager and Hire A Community Manager – David Armano – The Conversation – Harvard Business Review.

Jul 142010
 

I don’t want to jump on the Interwebs bandwagon - since it is now leaving town in a trail of dust, crowded with new fans – but all of this chatter about the brilliance of the witty Old Spice Man commercials, his fun tweets and hilarious videos warms the cockles of the hearts of new media marketers, like me.

It helps that Procter and Gamble, the makers of Old Spice, selected as their handsome, towel-clad spokesman a very appealing fellow.  Former Seattle Seahawk and character actor, Isaiah Mustafa (I expect to soon see him starring in a TV series or a Hollywood film) is both a man’s man and a ladies’ man – who makes women’s hearts flutter and giggles fly.

Until recently, Old Spice had become known as the “grandpa smell” that we may fondly remember our fathers and grandfathers for, but don’t want to be thinking about with our boyfriends, husbands and/or lovers (not a mutually exclusive group, by the way). The brilliance of Proctor and Gamble’s web marketing campaign is that it ties together television and print advertising with new media – like Twitter, Facebook, the Blogosphere and You Tube. This multi-faceted campaign engages and entertains, while building a new following, a new market among young consumers and growing Old Spice’s brand awareness and customer loyalty. This isn’t grandpa’s aftershave any more!

The Old Spice marketing campaign reminds me of a few years ago when Brawny paper towels (a Georgia Pacific company) presented women with “Innocent Escapes” – web-based videos hosted on the Brawny site that featured a hunky Brawny Man who played guitar, painted pictures and slow danced with the viewer who was suddenly cast in the role of his lady. Mr. Brawny was a bit of a wimp for me, but I did enjoy the concept of a man so smitten with affection that he would massage my feet after a hard day.

My girlfriends were gleefully emailing Innocent Escapes video clips back and forth and, within a few weeks, the whole thing went completely viral.

Proctor and Gamble took Georgia Pacific’s idea a few steps further by turning the Old Spice man into a real person who tweets and you can “friend” on Facebook. P & G’s Return on Investment is surely paying off by modernizing the Old Spice brand and gaining the attention of new, young consumers.

Brands that want to capture the attention of younger consumers should not overlook or “poo-poo” the idea of using social networking as a means to find and reach out to potential new buyers. In marketing you have to go where your people are and, until something even more engaging and cutting-edge comes along, social media networks are the place to be.  

Just remember that once you get there, you had better be prepared to interact (not broadcast), educate, listen and be authentic. Having and expressing humor is also very helpful. Smoke and mirrors marketing will not fly on Twitter. A lack of authenticity or integrity will soon be discovered by savvy tweeters and will spread like a hot, July, California wildfire.

This is not your grandpa’s Old Spice. Today’s emerging consumers will ask direct questions and expect straightforward answers from brands. They want to be amused or educated by advertising and marketing and feel proud of their buying choices.

The best part of the new marketing paradigm for brands that socially engage is that they can now build viral word-of-mouth (or word-by-tweet) campaigns that, when well-executed, will blow traditional marketing campaign ROIs and their competitors out of the water.

Tweet Responsibly,

Kat

shortlink: http://www.katalystblog.com/?p=763

Jun 212010
 

Because I am also a Marketing & Communications Specialist having a focus on new media (i.e, the social web) and the metrics marketers use to evaluate the worthiness of communication tools and vehicles, I found this article interesting and worth sharing: The new advertising metrics – iMediaConnection.com.

The way that we market to consumers has evolved immensely since I first began in MarComm. While I believe that a marketer should not toss out the poppies with the dandelions by forgoing traditional marketing strategies in favor of only new media vehicles, I also believe that any marketer avoiding new media for whatever reason will go the way of the Cooksonia – and quite foolishly so. New media and the social web that is the asteroid hurling towards us cannot and should not be ignored or marginalized by marketing professionals nor brands.

Likewise, I have discovered that not everyone who claims to be a new media or social media marketing wizard is as they purport to be. I can’t tell you how many “social media marketers” I’ve met in the last year who have fewer than 500 Twitter followers, a lame and infrequently updated Facebook page and don’t have or contribute to a blog. It seems to me that they are merely frolicking in the new media community garden, armed with fertilizer they don’t know how to use and hoping that emerging and struggling businesses that are looking for ways to increase their brand visibility and sales volumes will be too ignorant to question their credibility.

Would you want to hire a landscaper whose own garden looks like hell? It’s wise to ask questions and do your research on a new media marketer when s/he approaches your business and offers to “set you up” with new media strategies. You would not want them to do more harm than good by spraying weed killer on your rose bushes! Take a good look at their own gardens before letting them run amok in yours.

Kat

Also, take a look at…

Thanks to my friend Jeff Urell for bringing Gauravonomics to my attention.

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